Herrens Exterminating provides pest control services as outlined during your consultation or as detailed on your service agreement. Any additional treatments or follow-up visits not initially discussed may result in added charges with prior customer approval.
Clients are responsible for ensuring our technicians have safe and clear access to the treatment areas. This includes access to the interior and exterior of the property, gates, crawl spaces, and any other necessary service zones.
Appointments are scheduled on a first-come, first-served basis and confirmed via phone, text, or email. Rush or emergency services may be available for an additional fee.
If you need to reschedule your appointment, please provide at least 48 hours' notice. A $25 fee may apply to last-minute changes.
Appointments canceled within 24 hours may be subject to a $50 cancellation fee to account for reserved technician time and route planning.
For outdoor treatments, services may be delayed due to severe weather conditions to ensure safety and effectiveness. We'll notify you to reschedule if necessary.
We accept cash, checks, Zelle, and most major credit cards. Payment is due at the time of service unless prior written arrangements are made.
Invoices not paid within 7 days may be subject to a $25 late fee. Continued non-payment may result in service delays or collections processing.
We stand behind our work. If you're not satisfied with the results of your treatment, please contact us within 48 hours. We'll do our best to make it right with a follow-up evaluation or service as needed.
Clients are responsible for informing us of any existing pest issues, prior treatments, allergies, or access limitations before service begins. Pets and children should be kept away from treated areas as instructed.
Our services are focused on pest control and prevention. We do not provide structural repairs, major sanitation services, or treatments outside of our licensed scope. Any warranties or guarantees are limited to services outlined in your agreement.
If you have any questions about our policies, procedures, or service terms, please don't hesitate to reach out:
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Thank you for choosing Herrens Exterminating - your trusted local pest control team.